Wednesday, November 12, 2008

Tips for Filling Out the Operation Sauce Drop Form

In the past few days, we have had a HUGE number of troops sign up to receive a free gift box of sauce through Operation Sauce Drop, the nonprofit program run by the Carolina Sauce Company to send free gift boxes of sauce to US military personnel stationed at APO and FPO addresses. Some folks have been stumped while trying to use the online order form, so here are some tips that will help when entering a military shipping address:

* In the "city" field, please type APO or FPO as appropriate for your address.

* In the "state" field, please type AE or AP as appropriate for your address.

* In the "country" field, please select "United States".

* The rest of your military address goes in the first two address lines ("Street Address 1" and "Street Address 2"). You can leave "Street Address 2" blank if the rest of your address fits in the first Street Address line.

* Please enter a phone number either for yourself or for someone who can answer questions if we have problems trying to ship the gift box (or you can enter "N/A" if there is no phone number).

* Please leave the Shipping Method on the default "UPS Ground" selection -- we already know that your package will have to be shipped via USPS Priority Mail, and there will be no charge for shipping. If you change the shipping method, the order form may try to charge you for shipping. Shipping *is* free for gift boxes going to APO/FPO addresses, so please leave the shipping method alone to avoid any problems.

* Please enter your email address so that we can send you confirmation of shipping status, and we will otherwise ONLY contact you if there is a problem with your order. You will NOT be added to any mailing lists unless you specifically request to be added, and your email will NOT be shared or sold or disclosed to anyone, ever.

* If you do NOT have an APO or FPO shipping address, please do NOT sign up for an Operation Sauce Drop gift box. The purpose of Operation Sauce Drop is to send a taste of home to overseas troops. Your order *will* be canceled without processing/charging if your shipping address is NOT an APO or FPO address. And no, the Operation Sauce Drop gift boxes are not for sale.

*** If you are a civilian signing up a member of our Armed Forces for a free gift box: Operation Sauce Drop is made possible by the donations of ordinary people like you, and the Carolina Sauce Company matches 100% of all donations received. The average cost for us to purchase and ship a free gift box for a serviceperson is about $20. We currently have a waiting list of over 200 troops signed up to receive a free gift box, and we can't purchase and ship gift boxes for them without more donations (we're out of funds). If you are a civilian who is signing up a serviceman or woman, please consider making a donation to Operation Sauce Drop to help us send out the gift box -- we cannot do it without your help. You can also shop to support Operation Sauce Drop, where 100% of the product price goes directly to Operation Sauce Drop.

* If after reading these tips you still encounter any problems trying to sign up for a Gift Box, please don't hesitate to contact us by phone (919-286-1080) or email (sales"AT"carolinasauce"DOT"com), and one of our representatives will be happy to help you.

Zestfully yours,

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