Tuesday, June 22, 2010

If You're in the Raleigh-Durham Area...

We often have folks call or email to ask us where our store is located. As we explain on our website, the Carolina Sauce Company does not operate a retail store that customers can visit, as we are only an online retailer. We do operate a commercial warehouse and office here in Durham, NC, but they're not open to the public. However, if you are in or near Durham and would like to pick up an order of hot sauce, barbecue sauce or other zesty products without having to pay for shipping, we'll gladly set up an appointment for you during business hours. All you need to do is email us (sales"AT"carolinasauce"DOT"com) with the following information:

1. The names of the products you want to buy, and how many of each, AND

2. What days and times would be convenient for you to come pick up your order (please give us at least 24 hrs so that we can make sure the products you want are in stock AND that we're available to meet you - we can't guarantee same-day pickups)

We'll then reply with the total for your order (products plus sales tax - there is no charge for pickup), and with your appointment date and time. We will also include instructions for where to meet us, and how to pay (we can acccept either a NC check payable to Carolina Sauce Company, Inc., or cash with exact change - we don't keep cash at the warehouse and therefore cannot make change, and we also cannot accept credit cards for pickup orders).

I hope this helps those of you who are in the Durham-Raleigh area, or who are planning on traveling to or through this area and would prefer not to have to pay for shipping. If you have any questions, or need help placing an order, please don't hesitate to contact us, or check our info page.

Zestfully yours,

No comments:

Post a Comment